At EmedZone… We respect our customers. We understand that you are concerned about privacy and have instituted policies to ensure that your personal information is handled safely and responsibly. EmedZone.com will never sell, share or distribute your personal, medical or financial information to any third-party company or organization.

  All personally identifying information is protected and secured. When you enter your personal information into order form, you are connected to a secure server.

  All your information given via order form or in a conversation with any of our customer service representatives is held in complete confidence.

  Our employees adhere to the strict standards for patient confidentiality set by the American Medical Association and Health on the Net. Email correspondence will not contain your medical information.

  All medication is shipped in a plain, nondescript package. Because we respect the desire of our customers to have all transactions remain private, when

you purchase product from our site, the name of our website will not appear on any of your bills.

No mention of our website or Rx products will appear on your bill. Your confidentiality is guaranteed

   once your order is approved; it will be forwarded to the pharmacy for fulfillment. Once the pharmacy has received your prescription, it will be filled and shipped within two business days. We will notify you only if there is a problem with your order. If you do not hear from us, you may assume that your order processed.

Frequently asked questions (FAQ) page has a mission to provide our customers with answers on most frequent questions. We tried to enlarge common list of questions for your convenience.

Q: CANCELLATION POLICY

A: You may cancel your order before it is shipped by filling out our Contact Us form and send it immediately . If the order has not yet been approved by the physician; we will cancel your order. You cannot cancel an order once the physician has approved and send. In accordance with our endeavor to be very quick in processing your orders; we generally dispatch consignments on the same day. That iss why ORDERS CANNOT BE CANCELLED.

Q:      Can I get ship narcotic, scheduled drugs or controlled substances?

A:         No. We will not ship narcotic, scheduled drugs or controlled substances

        Please note that we do not carry or sell or introduce any narcotic, scheduled drugs, controlled prescription drugs.

          These include the following:

                 • Male hormones, such as testosterone and testosterone derivatives.

                 • Opioid based pain killers, such as codeine and morphine derivatives.

                 • Anti-convulsants and anti-psychotics.

                 • CNS stimulants, such as Ritalin and Adderal.

                 • Certain weight loss medications,such as Phentermine,Ionamin, Acipex.

                 • Barbituates, such as phenobarbitol and butalbital.

                 • Anti-anxiety medicines, such as Valium and Xanax.

                 • Sleeping pills/ sedatives, such as Ambien and Sonata.

Q:   Do I have to pay to get the emedzone account ?

A:  No, EmedZone will never charge you hidden fees or membership fees of any kind.

Q:  How to order with emedzone?

A:  1. You just find (You can type your drug name in our search box and click GO.) and choose your medication and Click “Add to chart ”

    2. Click “Add to chart” mean that you add this product in your bracket already, If you need to shopping click "Continue shopping" but if you need to stop shopping click “Check out”. You will go to the member login page.

    3. In Member Login Page, if you are the new customer click “Continue” for fill your information after this process you account will be create!

    In the event a physician needs to communicate with you to process your medication request, please ensure that you give us accurate daytime and nighttime telephone numbers, as well as an email address.

Q:  How do I refill or re-order ?

A:  Easy way in 3 steps :

     1. You just find (You can type your medicine name in our search box and click GO.) and choose your medication and Click “Buy now”

     2. Click “Buy now” mean that you add this product in your bracket already, If you need to shopping again click "Continue shopping" but if you need to stop shopping click “Check out”. You will go to the member login page. If you need to add or remove your order you can click “Update”.

     3. In Member Login Page, If you are our the old customer, Please fill your Email and Password, you will go to Payment Online Page automatically and fill it.

Q:  What are emedzone shipping rates, policies and how long does it take that I will received my medicine ?

A:  All price of our medicine isn’t included the shipping fee. We offer the Express Shipping ( EMS ) for all order which you will received your order within 3-7 days by (which will be varies upon each country.).The Additional fee of 22-30$ will be charged in your order depend on weight.

 Express Shipping Rate :

Q:  Can I returns my order?

A:   Due to the Federal law. We cannot refunds, returns or exchanges of your medications. 

Q:  How do I pay?

A:  For this time we send products after recive money by payment online ( by Alertpay ) Or you may ask for request payment online from our account.  

   Please contact : admin@emedzone.com for more information. 

Q:  How about your ordering processing ?

A:  When we receive your order, we send a confirmative e-mail. When we ship your medication, we send confirmative shipment e-mail to you. 

    After placing your order, you will be able to track its process in real-time by logging into the help desk.

    Once your order has been shipped, we will send you an email to notify you that your product has left our facility. From this point your product is only 7-21 days from arriving at your home or office. Please save this email (shipping receipt) and in the unlikely event that your order has not arrived within three weeks, reply to the email or use our Customer Service link and our customer support department will immediately rectify the situation.  

    We follow the procedures above in order to give our customers the best of all buying experiences, and to get the product in your hands as quickly as possible. Not only do customers love our products, but they also tell us they greatly appreciate the efforts we take to get the product in their hands as quickly and discreetly as it is possible. Happy customers result in a good business, and we do all we can to keep our customers happy.  

Q:  Why I do not received my confirmation email after I places the order?

A:  Your mailbox is full or you setting your mail for protecting SPAM. Especially AOL Hotmail and MSNs user, Please set your mail for received mail from admin@emedzone.com or Add Email admin@emedzone.com to your address book. Second, please check in your junk mail. However, If you do not received our mail in 24 hours after place order, Please contact mailto:admin@emedzone.com 

Please note that :If you contact us and do not received any reply mail from us in 36 hours. It may happen from your Email Spam Filter setting. 

Q:  Why I can not check out, it iss keep brinkking me to the log in page over and over times?

A:  In this case ,

    Please ensure that you have EmedZone registered mail in your mailbox.If you received our mail that contain your Password. You are our Existing Customer.

It is easy for place order, Just add your preferred medication and check out . 

In Member Login Page, Please fill your Email and Password in Existing Customer. If you cannot remember your password you can click “ Password forgotten ? Click for one time and wait the email from us. 

Q:  What is Generic name or Brands name of Drugs?

A:  Not much, except for name and price. Because generic drug manufacturers are not required to duplicate original medical studies proving the safety and efficiency of the chemical compound, they can produce generic versions at much lower costs, thus passing on these savings to the consumer. When a company develops a new drug, it gives the drug two names:  

          • Generic name the chemical compound that makes up the drug

          • Brand name what the manufacturer calls the product  

    The company patents the drug for 20 years giving them the exclusive and legal right to manufacture and market the drug. 

Q:  Why Are Generic Drugs Cheaper than Brand-name Ones?

A:   They isre less expensive because of the patent system. When new drugs are first introduced, most of them are patent-protected by the government for 17 years. During that time, other companies can ist sell the drug. This allows the company that developed the drug to market it exclusively and make back the research money that was spent to develop it.  

When the patent runs out, drug companies can apply to the Food and Drug Administration to sell generic versions of the drug. And because they don ist have to worry about investment costs, the competing companies can often sell the drug for 50 to 80 percent less than the cost of the brand-name equivalent.  

Q:  If the Brand Name and Generic drugs have the same active ingredients. Why they do different?

A:  By trademark laws do not allow a generic drug to look exactly like the brand-name drug. However, a generic drug must duplicate the active ingredient. Flavors, colors, and certain other inactive ingredients may be different. 

Q:  What is the effectiveness when I buy drugs by generics name?

A:  When your buy a generic drug, you can be sure that you isre getting the quality medication ,as good as brands in terms of effectiveness , at a lower price because generic manufacturers don ist have the investment costs of the developer of a new drug. 

Q:  What Are Your Security Policies?

A:  Our online ordering system uses the latest in Secure Encryption Technology. All personal and credit card information is submitted with the highest level of security and precautions. Our system also has safeguards in place to protect against credit card fraud. Individuals attempting the fraudulent use of a credit card will be reported.  

Q:  How Does An Online Consultation Work?

A:  Online consultations are a new concept in health care that utilize the Internet to improve patient access to physician care. The patient does not receive a traditional physical exam by the physician, but rather completes an online questionnaire and communicates with the physician using our secure online communication tool. Although online consultations will never take the place of traditional medicine, they do provide a means for patients to receive treatment for a limited number of conditions that, in certain circumstances, may not require a physical exam. We do not charge for online consultation.  

Q:  Are Online Consultations Legal?

A:   In developing this new Internet medium for the delivery of health care services, our organization is committed to meeting and exceeding current regulations. PrescriptionDrugSale.com only utilizes licensed physicians. Our pharmacies are licensed to ship medication to all countries in the world and employ licensed pharmacists to provide you with the highest standards of pharmaceutical care. All medication is obtained from legitimate pharmaceutical wholesalers, so you can rest assured you are receiving the same medication as you would at your neighborhood pharmacy. 

Q:  What Prescription Medications Do You Dispense?

A:   We only offer medications that can be prescribed from online consultations; therefore, we carry a very limited inventory of medications. No legitimate online medical company will ever offer narcotics or addictive medications via the Internet. The medications offered on our web site do not require a physical examination. A thorough review of your medical history is sufficient.

Q:  What Are Your Shipping Rates And Policies?

A:   Pharmacy provides quite fast and not expensive delivery to most countries of the world. Usually it takes not more than 3 weeks for your order to be delivered. All orders are processed and shipped from our certified, licensed, and secured pharmacy directly to your door.  

    Your order will be packaged discreetly for your privacy and protection. Included in the package you will receive your product, your receipt, your prescription and information pertaining to refill options and product usage.  

    Emedzone are oversea store, we are responsible for your lost orders. If it loosing on the process, we will refunds full amount of your order included shipping cost. But if the parcel resend back to us because no one pick up or missing address by customer, we will deduct shipping costs from full amount of refunds. For some reason that Custom department was block your orders.  Emedzone could not responsible and will refunds back 40% of prices of order deducts shipping cost.  

Q:  How Do I Get The Free Bonus For Re-ordering?

A:  If you have already made a purchase with us, you must login with your selected username and password. You can shop in our online drugstore as usual, while the free bonus will be automatically added to your order. 

Q:  What Is The Quality Of Generic Drugs?

A:   To be considered "bioequivalent / therapeutically equivalent" to its brand-name counterpart, a generic drug must have the identical active chemical compounds, as well as the quantity and speed of absorption of its active ingredients into the bloodstream. Sometimes the generic version of a drug may differ in color or shape from its brand-name counterpart; these differences have no effect on the medical action of the drug and are for commercial or patent reasons only. 

Q:  What Are The Manufacturing Standards For Generic Drugs?

A:   The manufacturing facilities of all pharmaceutical companies, whether they are the makers of brand-name or generic drugs, must pass stringent and regular inspections by the relevant authorities. There is no difference between the manufacturing standards set for generic pharmaceutical companies and those set for brand-name pharmaceutical companies. Many companies that produce brand-name drugs also make drugs sold under generic labels and visa versa.